Terms of service

Last updated: July 2026

Welcome to AMC Technology Kuwait.

These Terms of Service govern your use of amctechkwt.com and any purchases made through our website. By accessing the website, creating an account, or placing an order, you agree to these Terms.

Nothing in these Terms limits any rights or remedies available to consumers under applicable Kuwait laws.

1. Business Information

This website is operated by:

AMC Technology Kuwait

Business Address:
Store 1, Lulua Complex Basement
Ibn Khaldoun Street
Hawally, Kuwait

Commercial License No.: 2013/467

Email:
sales@amctechkwt.com

Phone / WhatsApp:
+965 60626453

Website:
https://amctechkwt.com

2. Website Use

You may use this website only for lawful purposes.

You must not:

• Provide false or misleading information
• Attempt to interfere with the website’s security or operation
• Use the website for fraudulent or unauthorised activities
• Copy, scrape, reproduce, or misuse website content without permission
• Attempt to gain unauthorised access to customer, store, or system data

3. Product Information

We aim to provide accurate product titles, descriptions, images, specifications, compatibility information, prices, and availability.

Product images may differ slightly from the physical item because of lighting, screen settings, packaging updates, or manufacturer changes.

Customers should review product specifications and compatibility before purchasing.

If we discover a material error in a product listing or order, we will contact the customer before processing or dispatching the order.

4. Pricing

All prices are displayed in Kuwaiti Dinars unless otherwise stated.

Applicable product prices, delivery charges, discounts, and order totals are displayed during checkout before the customer confirms the order.

We may correct genuine pricing or listing errors before accepting or dispatching an order.

If an order is affected by a material pricing error, we will notify the customer and provide the option to confirm the corrected order or receive a cancellation and refund where applicable.

5. Product Availability

Products and variants are subject to availability.

Adding an item to the cart does not reserve it.

If an ordered item becomes unavailable, we may contact the customer to offer:

• A revised delivery date
• A suitable alternative
• Removal of the unavailable item
• Cancellation and refund of the affected item

No replacement will be supplied without the customer’s agreement.

6. Orders

After placing an order, the customer may receive an automated order confirmation.

An automated confirmation means the order was received. It does not necessarily mean the order has been finally accepted or dispatched.

An order may be declined or cancelled for legitimate reasons, including:

• Product unavailability
• Incorrect pricing or product information
• Failed or incomplete payment authorisation
• Suspected fraud or unauthorised activity
• Inability to verify customer or delivery information
• Delivery restrictions
• Quantity or resale concerns

If payment has already been collected for a cancelled order, an appropriate refund will be initiated.

7. Payment

Available payment methods are shown during checkout.

Payments may be processed by authorised third-party payment providers.

Customers are responsible for providing valid and accurate payment information.

If cash on delivery is available, the customer must provide accurate contact and delivery details and be available to receive and pay for the order.

We do not request customers to send card numbers, PINs, passwords, or one-time verification codes through email, WhatsApp, or social media.

8. Shipping and Delivery

We currently deliver within Kuwait.

Shipping charges, available delivery options, and estimated delivery times are shown during checkout and are further explained in our Shipping Policy.

Delivery estimates may be affected by:

• Product availability
• Customer location
• Order confirmation time
• Fridays or public holidays
• Incorrect address or telephone details
• Events outside our reasonable control

Customers must provide a complete and accurate delivery address and reachable telephone number.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy and applicable Kuwait consumer-protection requirements.

Customers should review the Return & Refund Policy before purchasing.

Nothing in these Terms removes any consumer right that cannot legally be excluded or restricted.

10. Damaged, Defective, or Incorrect Products

Customers should inspect products after delivery.

If an item arrives damaged, defective, incomplete, or different from the item ordered, customers should contact us as soon as reasonably possible and provide:

• Order number
• Description of the issue
• Supporting photographs or videos
• Product serial number, where applicable

We may arrange an inspection, repair, replacement, exchange, or refund depending on the circumstances and applicable rights.

11. Warranty

Warranty availability, duration, provider, and conditions may vary by product.

A product may be covered by:

• Manufacturer warranty
• Distributor warranty
• Store-supported warranty
• No additional commercial warranty beyond applicable legal rights

Warranty coverage may exclude damage caused by:

• Misuse or improper installation
• Accidental or liquid damage
• Unauthorised repairs or modifications
• Failure to follow operating instructions
• Normal wear and tear

Warranty terms do not limit any rights available under applicable law.

12. Promotions and Discounts

Promotions, discount codes, free-shipping offers, bundles, or special offers may be subject to separate eligibility conditions and expiry dates.

Promotions cannot be combined unless expressly stated.

Any important promotional conditions will be disclosed with the relevant offer.

13. Customer Accounts

Customers are responsible for:

• Providing accurate account information
• Keeping login details confidential
• Informing us of suspected unauthorised use
• Ensuring that activity under their account is authorised

We may restrict or suspend an account where there is reasonable evidence of fraud, misuse, or a security risk.

14. Reviews and Submitted Content

Where customers submit reviews, comments, images, or other content, they confirm that the content is accurate, lawful, and does not violate another person’s rights.

We may remove content that is fraudulent, abusive, misleading, unlawful, or unrelated to the relevant product or service.

15. Intellectual Property

The website design, AMC Technology branding, original text, graphics, and other original content belong to AMC Technology Kuwait or its licensors.

Manufacturer names, product names, logos, and trademarks remain the property of their respective owners.

Website content may not be reproduced or commercially reused without permission, except where allowed by law.

16. Third-Party Services

The website may use third-party services for payments, shipping, analytics, communication, or other functions.

Those services may also be subject to their own terms and privacy practices.

We are not responsible for third-party services beyond the extent required by applicable law.

17. Website Availability

We aim to keep the website accurate and available, but uninterrupted access cannot be guaranteed.

Access may occasionally be affected by maintenance, technical problems, security requirements, or circumstances outside our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, AMC Technology Kuwait will not be responsible for indirect or consequential losses arising from website use, product misuse, or events outside our reasonable control.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

19. Privacy

Personal information is handled according to our Privacy Policy.

Customers should review the Privacy Policy to understand how personal information is collected, used, stored, and shared.

20. Changes to These Terms

We may update these Terms when necessary because of changes to our services, policies, business operations, or applicable requirements.

The updated Terms will be published on this page with a revised “Last updated” date.

Changes will not unfairly remove rights that arose from an order already accepted before the change.

21. Governing Law and Disputes

These Terms are governed by the applicable laws of the State of Kuwait.

Customers are encouraged to contact us first so that we can attempt to resolve any complaint directly.

Consumers may also use complaint channels provided by the Kuwait Ministry of Commerce and Industry where applicable.

22. Contact Information